Need to Return a product?

To return a product at Your Company Name, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at service@yourwebsite.com, or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:
By phone: 1-877-408-3248
Monday - Friday: 7 a.m. - 9 p.m. PST
Saturday: 9 a.m. - 1 p.m. PST
By e-mail: service@spellerconsulting.com

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem

In general, Speller Consulting Group accepts returns on merchandise from select manufacturers within 30 days. However, Speller Consulting Group  reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

• FUTURE PRODUCT PURCHASES

• A FULL CASH REFUND
• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Speller Consulting Group on returned items, and Speller Consulting Group will pay the shipping charges on the replacement or exchange item(s) going back.
• SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW: AND Speller Consulting Group WILL COVER THE SHIPPING CHARGE

  Speller Consulting Group
  101 California Street Ste.2450
  San Francisco, Ca.
  94111

  Speller Consulting Group
  303 Twin Dolphin Dr. 6th Fl
  Redwood City, Ca.
  94065

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Speller Consulting Group discretion. Please be aware that specific manufacturers have more restrictive return policies.